Privacy Policy

Last Updated: September 2025

edgemiinnde is committed to protecting your personal data and respecting your privacy rights. This policy explains how we collect, use, and safeguard your information when you interact with our edge AI development courses and educational services.

Information We Collect

Contact Information

  • Full name and preferred name
  • Email address for course communications
  • Phone number for urgent course updates
  • Mailing address for course materials and certificates
  • Emergency contact information (for in-person sessions)

Educational Data

  • Course enrollment and completion records
  • Assessment scores and project submissions
  • Learning progress and engagement metrics
  • Educational background and experience level
  • Course feedback and evaluation responses

Technical Data

  • IP address and geographical location
  • Browser type, version, and operating system
  • Device information and screen resolution
  • Website usage patterns and page interactions
  • Session duration and course access times

Financial Information

  • Payment method details (processed securely by third parties)
  • Transaction history and invoice records
  • Billing address and tax information
  • Refund and discount eligibility data

How We Use Your Information

Educational Services

  • • Course enrollment and registration management
  • • Personalized learning recommendations
  • • Progress tracking and performance analytics
  • • Certificate and credential issuance
  • • Educational support and mentoring services

Communication

  • • Course announcements and schedule updates
  • • Response to inquiries and support requests
  • • Educational newsletters and industry insights
  • • Marketing communications (with consent)
  • • Alumni network and career services

Service Improvement

  • • Website functionality optimization
  • • Course content enhancement and updates
  • • User experience improvements
  • • Technical support and troubleshooting
  • • Educational research and development

Legal Compliance

  • • PDPA and international privacy law compliance
  • • Educational accreditation requirements
  • • Financial record keeping and tax obligations
  • • Safety and security incident reporting
  • • Dispute resolution and legal proceedings

Legal Basis for Processing

Consent

We process your data based on your explicit consent for marketing communications, newsletter subscriptions, and optional data collection activities.

Contract Performance

Processing is necessary to provide educational services, manage course enrollment, issue certificates, and fulfill our contractual obligations to students.

Legitimate Interest

We process data for business operations, fraud prevention, website security, service improvement, and maintaining educational quality standards.

Legal Obligation

Processing required for compliance with Singapore laws, tax regulations, educational standards, and international data protection requirements.

Data Protection Measures

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • AES-256 encryption for data storage
  • Secure cloud hosting infrastructure
  • Regular security audits and penetration testing
  • Multi-factor authentication for staff access

Operational Controls

  • Access controls and role-based permissions
  • Staff training on data protection protocols
  • Regular data backup and recovery procedures
  • Incident response and breach notification plans
  • Third-party vendor security assessments

Data Retention

Course Records

Student enrollment, progress, and completion data retained for 7 years for educational credential verification.

Financial Data

Payment records and invoices retained for 7 years to comply with Singapore tax and accounting regulations.

Marketing Data

Newsletter subscriptions and marketing preferences retained until consent is withdrawn or account closure.

Automatic Deletion: Personal data is automatically deleted or anonymized when retention periods expire, unless extended retention is required by law or for legitimate educational purposes.

Your Privacy Rights

Access and Portability

  • • Request access to your personal data
  • • Obtain copies of your educational records
  • • Receive data in structured, machine-readable format
  • • Transfer data to another educational provider

Correction and Deletion

  • • Correct inaccurate or incomplete information
  • • Request deletion of personal data
  • • Restrict processing under certain circumstances
  • • Object to data processing activities

How to Exercise Your Rights

Email: Contact our Privacy Officer at [email protected]

Response Time: We will respond to your request within 30 days of receipt

Verification: We may require identity verification to protect your data security

Complaints: You can lodge complaints with the Personal Data Protection Commission (PDPC) of Singapore

Third-Party Services

Educational Technology Partners

We work with learning management systems, video conferencing platforms, and educational content providers that may process student data under strict contractual protections.

Payment Processors

Secure payment processing services handle financial transactions. We do not store complete credit card information on our systems.

Analytics and Marketing

Google Analytics, Facebook Pixel, and email marketing platforms process usage data to improve services and communicate with students (with appropriate consent).

Data Processing Agreements: All third-party processors sign comprehensive data processing agreements ensuring PDPA compliance and appropriate data protection measures.

International Data Transfers

Some of our service providers may transfer your data outside Singapore. When this occurs, we ensure appropriate safeguards through:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules for multinational companies
  • Certification schemes and codes of conduct

Primary Locations: Data is primarily processed in Singapore, with secure backup systems in Australia and certified cloud providers in the European Union.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational reasons. Material changes will be communicated through:

  • • Email notification to active students and subscribers
  • • Prominent notice on our website homepage
  • • Updated "Last Modified" date on this policy page
  • • Course announcements for significant privacy-related changes

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

Privacy Officer

Email: [email protected]

Phone: +65 6734 2891

Address: 30 Cecil Street, Prudential Tower
Singapore 049712

Regulatory Authority

Personal Data Protection Commission (PDPC)

10 Pasir Panjang Road
#03-01 Mapletree Business City
Singapore 117438

Website: pdpc.gov.sg